I've added the new Archive element to my website but it is sorting posts into the wrong months. For instance my first post was on January 5, 2018, but the Archive element displays 9 posts from December 2017, before I even made the site. And when I click on it, it goes to a page with no posts on it, because there are no posts from 2017! Is anyone else having this issue with the Archive element? If so, what is the fix?
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I got this email response today...
Hello!
Thank you for contacting Wix.
Unfortunately, as of now there is no news regarding the issue at hand. We have pinged your case and the developers are still investigating the matter. I can assure you that once we have an update, a fix, and/or a workaround we will contact you as soon as possible.
Thank you for your patience regarding this matter.
Best regards,
Ingrid | Customer Care QA team - Wix
So, no fix yet. I keep trying it on different computers and browsers to see if that makes a difference but it still comes up one month off. Booo!
THANK YOU!
Hey sapphire,
The last email I had from Wix Support regarding this was the beginning of July...
Flynn(Wix Support)July 3, 2020 4:07 AM (UTC-04:00)
Hi again Lickety,
We have been able to recreate the issue since your last reply.
The case has been open for the developers and they will investigate to see why the problem is happening.
Once they have a fix for it, we will let you know via this thread.
We would appreciate your patience and understanding while we work on it.
I'll send a follow up email today. I'm glad to know I'm not the only one!
Yes, I am having this issue It is one month behind. Were there any results achieved yet?
Hello @licketyglitz! We weren't able to reproduce this issue. Can you please contact Wix customer support to get better assistance on your issue by emailing to support@wix.com Thank you.