Have been running New blog 16 months. My newest 13 blog subscribers are not getting email notices of new posts. After much testing, we tracked it to this: If you log in to the blog, then click the Profile icon => Settings, then click the green Subscribe button, it changes to the white Unsubscribe button as it should. BUT, if you move the mouse away and wait 7-10 seconds, it changes back. I.E., it unsubscribes you with an automatic button click. Likewise, long-time subscribers can't unsubscribe. If they click the unsubscribe button it changes to a green subscribe button; wait a few seconds and it changes back. Totally repeatable on multiple machines in different locations/networks, Edge, Chrome, Firefox browsers, and Mobile on a Galaxy phone. Have tried republishing site. Totally flummoxed. Submitted a support ticket 30 hours ago with zippo response.
top of page
Recent Discussions
bottom of page
Hi,
thank you for reporting the issue. Actually it is not related to Blog, so reaching out to the Wix support is the best way to escalate the problem. Hope you'll already received the answer and fix is on the way!
Hello Wanda! I was reading about the problems you were having reaching your subscribers by email. If you want an effective way to reach your subscribers I would suggest you follow the link I have posted in this comment and sign-up https://www.aweber.com/easy-email.htm?id=499521