Hi - an ongoing "issue" - when I finish a blog post (my weekly Newsletter) and hit "Publish" more often than not anyone/everyone subscribed to my blog gets a notification that a new post has just been published on my site. However, on 22-23 July, I tried twice to "Publish" but NO notification was sent from Wix to my subscribers. This has happened in the past...not too long ago in fact - and you folks corrected the problem. Could you once again see what the problem is on your side and fix? Thank You
Robert DeCandido PhD
NYC
Hi Agne - thank You for your forthrightness and honesty...Much Appreciated! The main problem I have (outside of the occasional glitch) is that many of my subscribers do not receive the notification from WIX at all! I have been through all the recommended steps to be verified as a legitimate blogger via Google and others...no luck! I'd estimate of my 3000+ subscribers, at least 50% do not receive the notification from WIX that a new blog post is published. The subscribers don't even get a notification in their "Spam" folder...ISPs automatically delete the notification from WIX without the subscriber ever knowing a WIX notification was sent to them. Is there any way for me to correct this issue?
Hey @rdcny, as I've mentioned in another thread, here was a bug on our end and the issue has been fixed. If you still experience any issues, let us know. Thanks so much!
Hello...anyone from WIX there?