Hi Wix - I'm trying to get a shoutout ready for my next blog post and for some reason the banner image is not sharp. It's not the image. I've tried it with various including those I've used in previous shout-outs - they're all rendering blurry for some reason. I've tried changing the file size and format - it all looks fine until I pull it into the banner of the shoutout, and then right before my eyes it goes from nice and sharp (even as I crop it in the editor) to blurry.
This is the url to the test email where you can see the image - it isn't super blurry but it's
definitely not the quality of the actual image, which I'll also upload here so you can compare.
https://shoutout.wix.com/so/5cMO1Qz9z?cid=0#/main
Help? Was meant to launch this today but I am not comfortable sending something out with poor quality imagery.
Thank you!
B. Lorraine Smith
Hi Lorraine,
Since the issue is not Blog related, please contact Wix customer support by support@wix.com or https://www.wix.com/contact/en to get instant help on the issue.