We are running clothing brand on Wix and based on customer feedback we are looking to add some additional customisation options to our customers.
What we are looking for is the ability for our customers to add their measurements when they add a product to cart or clicks 'Buy Now' on the product page. Also, when choosing this option, there is an additional fee to be added on top of the product cost.
In case my explanation isn't clear, this website has basically done exactly what we are trying to do -> https://whysobluelove.com/collections/hues-of-frau/products/zeal
You can see that a text box opens up if they select the option for customization. What happens is the 'customization' gets added to cart as a separate item with the text entered by the customer, which is pretty good.
One way to do this in Wix stores is to add 'Customization' as a product option ('Yes' & 'No') and add the additional cost in the product variant and also add the 'Custom Text' option for the product. The drawback for this is that since the custom text field will always be visible, sometimes the customer may (accidently) select 'No' and still add the custom measurements. Same goes the other way around where they select 'Yes' but forgot to add the measurements because technically I shouldn't set it as a mandatory field.
This just causes a hassle for our customer support to reach out to them and sort out the confusion and not to mention correcting the billing.
Anyone has any ideas/suggestions on this?