I have one website member whose profile picture does not apprear conisistently. Sometimes it appears, sometimes not. When it does not appear, it is just blank - does not show as a circle with an initital like others who have not added a picture. Sometimes it appears via Chrome and not on Edge. This person used to be a blog writer, but is not now. I think this happened at the same time I deleted her "writer" designation. Please help how I can fix this. I am considering deleting her account having her recreate it, but would like to avoid this if possible. All other site members (about 80) work fine.
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Hi @mary_forte, please contact Wix customer support (support@wix.com or by submitting a ticket) to get assistance on your issue, thanks!