I am about to implode!
I have 2 Wix Premium Websites.
I was able to change fonts easily on the "Old Blog" format for my first, and 4 year existing website. It was so easy! Highlight and change the font or size.
In fact, I was singing Wix's praises to my blogging groups---oh, I think this will all stop!
So because of my pleasant experience with my 1st website, and "Old Blog" format, I decided to buy 3 years subscription for a 2nd Website and I am starting to regret this because I don't have the ability to change my font or font size anymore???
I have tried to contact Wix support for help...they sent me an impersonal, algorithm email with a ticket number a week ago....never heard from anyone.
I called today because I would love to launch my 2nd website---on the phone waiting 2 hours!!! with a call center....each person looking at their canned answers from a screen---there was no dialogue---they had to wait until their automated response popped up on a screen. No help from the first person. I asked to speak to a supervisor who told me she needed to escalate the situation!!!!
WHAAAAAAATTTTT????? no one can tell me how I can change my fonts?
Furthermore, I have followed all the Wix help center steps...nothing helps me to get a Font Drop Down menu.....um, why is it this hard for someone like myself who used Wix effortlessly and now can't use it?
I hope an admin can help me before I cancel all my WIX subscriptions.
Thank you, Eva