Hi - is anyone else using Wix Email Marketing to email newsletters of your blog? Since November 8th, I've had well over 1,200 emails per newsletter come back as "Soft Bounces". Wix has been NO help. The only trend I'm noticing is that there are some similar domains which are bouncing, such as: sbcglobal.net, comcast.net, mac.com, icloud.com, bellsouth.net, charter.net, att.net, windstream.net to name some of the larger ones.
I check in my "delivered" list and none of the delivered contacts have any of the bounced email domains. Is there anyone else experiencing this issue? I can't find a solution, I've been looking for well over a week now. We've been getting complaints from some people that they aren't receiving their newsletters with our blog posts (they emailed us on our Gmail company email by replying to the old newsletters), so I KNOW the email addresses are valid because I've replied and forwarded the newsletter from there. When I tried to individually email someone through Wix the email campaign, it bounced. It was an SBCGlobal email address. There were zero issues emailing it through Gmail via a forwarded email. Help!!